Welcome to White Wagon Coffee Roasters! We are thrilled to have you as our valued customer. Before you enjoy our exceptional products and services, please take a moment to familiarize yourself with our Terms & Conditions. These terms govern your use of our website and any purchases you make through it. By accessing or using our website, you agree to comply with these terms. We urge you to read this document carefully to ensure a seamless customer experience.
Ownership and Intellectual Property
All content on the White Wagon Coffee Roasters website, including but not limited to text, graphics, logos, images, and software, is the property of White Wagon Coffee Roasters or its partners and is protected by international copyright laws.
You are granted a limited, non-transferable, and non-exclusive right to access and use our website for personal, non-commercial purposes. We reserve the right to restrict or terminate your access to our website at any time, for any reason, without prior notice.
We strive to provide accurate and up-to-date product information on our website. However, we cannot guarantee the completeness, accuracy, or reliability of such information. It is your responsibility to verify any information provided before making a purchase decision.
While we make every effort to ensure that all products displayed on our website are available for purchase, occasionally certain items may be out of stock or discontinued. We reserve the right to change product availability without prior notice.
Once you place an order with White Wagon Coffee Roasters, you will receive an order confirmation via email. This email will include details of your purchase, including item(s) ordered, pricing, and shipping information. Please review this confirmation carefully and contact our customer support team if you notice any discrepancies.
Shipping and Delivery
We offer shipping services to most locations internationally. Please note that shipping times may vary depending on your location, shipping method, and external factors such as customs procedures. While we do our best to ensure timely delivery, we cannot be held responsible for any delays caused by third-party shipping providers or unforeseen circumstances.
If you are placing an order for international delivery, you are responsible for ensuring that the products comply with your local customs regulations. Any additional charges, such as customs duties or taxes, are the sole responsibility of the recipient.
Returns and Refunds
At White Wagon Coffee Roasters, we strive for customer satisfaction. If you are not completely satisfied with your purchase, please contact our customer support team within 14 days of receiving your order to initiate a return or refund.
To be eligible for a return, the product(s) must be unused, undamaged, and in their original packaging. We reserve the right to refuse a return if the product(s) do not meet these criteria.
Once we receive and inspect the returned product(s), we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please note that shipping fees are non-refundable.
At White Wagon Coffee Roasters, we take security seriously. We implement industry-standard security measures to protect your personal information and ensure a safe online environment. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Disclaimer of Liability
White Wagon Coffee Roasters and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of our website, products, or services.
You agree to indemnify and hold White Wagon Coffee Roasters and its affiliates harmless from any claims, damages, liabilities, or expenses arising out of your use of our website or any violation of these Terms & Conditions.
Changes to the Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time, without prior notice. It is your responsibility to regularly check for any changes. Continued use of our website after the posting of updates constitutes your acceptance of the modified terms.
If you have any questions, concerns, or feedback regarding our Terms & Conditions, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.