Booking Terms and Conditions - White Wagon Coffee Roasters
Introduction
Welcome to White Wagon Coffee Roasters, your ultimate destination for artisanal coffee and more! In this section, we outline the booking terms and conditions to ensure a seamless shopping experience for our valued customers.
1. Ordering and Payment
1.1 Online Ordering
At White Wagon Coffee Roasters, we strive to make your online ordering process as convenient as possible. Our secure and user-friendly website allows you to easily browse through our extensive collection of high-quality coffee products and supplements.
When placing an order, ensure that you have selected the correct quantity and product variants. Our detailed product descriptions provide you with all the necessary information, including origin, roast level, and tasting notes, to assist you in making an informed decision.
Once you have added your desired items to the cart, proceed to the checkout page. Here, you will be prompted to provide your shipping and billing information. We accept various payment methods, including credit cards, PayPal, and Apple Pay, to accommodate your preferences.
1.2 Order Confirmation
Upon completing your order, you will receive an order confirmation email containing the details of your purchase. Please review this information carefully and contact our customer support team within 24 hours if you notice any discrepancies.
1.3 Pricing and Taxes
At White Wagon Coffee Roasters, we aim to offer competitive pricing without compromising on quality. Our prices are clearly displayed on our website, inclusive of any applicable taxes. In the event of a pricing error, we reserve the right to cancel or adjust the order accordingly.
2. Shipping and Delivery
2.1 Shipping Options
We provide various shipping options to cater to different delivery preferences. During the checkout process, you can choose between standard shipping, express shipping, or local pickup if available in your area.
2.2 Processing and Tracking
Once we receive your order, we will promptly process and prepare it for shipment. Our dedicated staff ensures that your coffee is carefully packaged to preserve its freshness and flavor.
You will receive a shipping confirmation email with a tracking number once your order has been dispatched. This allows you to monitor the progress of your shipment and estimated delivery date.
2.3 Delivery Times
Delivery times may vary depending on your location and the shipping method selected. We strive to deliver your order within the estimated timeframe provided during checkout. However, please note that unforeseen circumstances and external factors beyond our control may cause slight delays.
3. Returns and Refunds
3.1 Product Satisfaction
Your satisfaction is our top priority at White Wagon Coffee Roasters. If you are not completely satisfied with your purchase, please reach out to our customer support team within 14 days of receiving your order. We will gladly work with you to address any concerns or provide a suitable solution.
3.2 Return Policy
We offer a hassle-free return policy for eligible products. To initiate a return, please follow the instructions provided in our Returns section on the website. Ensure that the returned item is in its original packaging and unused condition to qualify for a refund.
3.3 Refunds
Upon receiving your returned item, we will carefully inspect it to ensure compliance with our return policy. If approved, we will initiate the refund process within 7 business days. Please note that refund processing times may vary depending on your payment method and financial institution.
4. Customer Support
Our dedicated customer support team is here to assist you throughout your shopping journey at White Wagon Coffee Roasters. Should you have any questions, concerns, or require further information, please feel free to contact us via email, phone, or live chat. We strive to provide timely and personalized assistance to enhance your overall experience.
Conclusion
Thank you for taking the time to familiarize yourself with our booking terms and conditions. By shopping at White Wagon Coffee Roasters, you are supporting our commitment to providing outstanding products and exceptional service. We look forward to serving you and sharing our passion for gourmet coffee.
Disclaimer:
The information provided on this page is for general informational purposes only and does not constitute legal advice. We recommend reviewing our latest terms and conditions before placing an order. White Wagon Coffee Roasters reserves the right to modify or update these terms and conditions without prior notice.
